Internet Terms And Conditions

Definitions in these Terms and Conditions:
“Bank” refers to Co-operative Bank of South Sudan Limited and any of its representations, companies or subsidiaries in any other market.

“Customer” shall include any persons, firm, partnership or corporate body subscribing to the use of the Bank’s Internet Banking service.

“Account” means any open account that you hold with the Bank and which the Bank allows you to register once on the Bank’s Internet Banking Service.

“Account Terms” means the terms and conditions of the Account.

“Business Day” means any day other than a Sunday or public holiday in the Republic of South Sudan and any other subsidiary the Bank operates in.

“Conditions of Use” – means the Terms and Conditions of Use which govern the use of the Website which can be found at http://www.co-opbankss.com.

“Token” means a device provided to aid in authenticating transactions conducted by the customer.

“Helpline” means a telephone helpdesk service we provide to assist you in using the Co-operative Bank of South Sudan Limited Internet Banking service, details of which are set out in the online help facility.

“Instruction” means using the Bank’s Internet Banking service to:

• Obtain information relating to the balance and transactions on the account.
• Transfer money to and from own accounts.
• Transfer money to other accounts within the Bank.
• Transfer money to other accounts within the country of service sign up but not within the bank’s product of accounts.
• Transfer money to foreign countries.
• Make purchases or payments to 3rd party vendors and utility providers.
• Use such other facilities as the bank may from time to time incorporate into its Internet Banking service.

“Security Details” means:

• The initial customer PIN which we give you.
• The customer PIN, other than the initial customer PIN.
• The customer identification (the “customer ID”) which we give you when you first use the Bank’s Internet Banking Service.
• The token you will use to authenticate your transactions.
• Any item of memorable information which We ask You to confirm (that is, place of birth, memorable name, memorable place /address and memorable date and any other as may be prescribed by the Bank from time to time).

“We” / “Our” / “Us” means the bank as defined in clause 1.1 above.
“Website” means Our Website at http://www.co-opbankss.com. 
“You” / “Your” means the customer as defined in clause 1.2.
“State” means any country where the Bank has a presence.