Afya

Rest your medical worries on our shoulders

This cover provides protection from significant medical expensed through its extensive network of healthcare professionals and service providers.

This cover is suitable for individuals, families, groups and organizations.

  • Waiting periods

    • The cover has a 30-day waiting period for all claims (including outpatient), except for accidents and medical emergencies.
    • 12 months for maternity and related conditions.
    • 90 days for chronic and pre-existing conditions
    • 90 days for HIV/AIDS-related complications claims.
    • The minimum joining age is 30 days for children.

  • In and out patient bundles

    COVER TYPE IN PATIENT OUT PATIENT
    Tier 1 100,000/= 15,000/=
    Tier 2 200,000/= 25,000/=
    Tier 3 300,000/= 30,000/=

  • Exclusions

    • Self-referred or self-prescribed treatment.
    • Family planning, infertility & impotence.
    • Intentional self-injury, chronic drunkenness, suicide or attempted suicide, drug and substance abuse, hazardous pursuits (sports and hobbies).
    • Cosmetic and beauty treatment (unless necessitated by accidental injury).
    • Outpatient ambulance services.
    • Experimental treatment or treatment subject to medical research.
    • Weight management treatment and drugs.
    • Diagnostic equipment(glucometers, BP machines etc and hearing aids.
    • General medical checkups not incidental to the diagnosis of an illness or injury.
    • External surgical appliances(crutches and wheelchairs and prosthesis.
    • Dental prosthesis, crowns, dentures, bridges and braces.
    • Alternative medicine ( acupuncture, chiropractor, herbal medicine).
    • Treatment outside the appointed panel of service providers.
    • Nutritional supplements unless prescribed as part of medical treatment of specified conditions.
    • Adult vaccinations and private vaccines for children.
    • Costs of donor and related cost transplant for organ transplant.
    • Optical services including eg eye glasses/lenses/frames, eye testing, transplants/grafts and laser surgery.

  • Conditions

    • The waiting period is not applicable for accidental cases or persons transferring from another Medical Insurance Policy.
    • Outpatient treatment can only be purchased at the inception/renewal of the policy and not during the term of the policy.
    • Members are not subjected to medicals tests on joining.
    • No cash deposit is required and no contribution to the bill by the customer.
    • Extensive service provider/hospital network.

  • Enrolment requirements

    • ID of principle member
    • ID of spouse
    • ID of children above 18 years with school ID/admission letter for those above 21 years
    • Birth certificate/notification for any other dependent
    • Minimum joining age for children is at birth and maximum limit is 70 years. An applicant who has attained 70 years will exit at age 80 years
    • Children over 21 years are covered up to 25 years with proof of schooling.
    • Premiums are based on the age of the applicant
    • For any additional child over the family size of 8 an additional premium of Kshs 2,500 Kshs.2,000 and 1,500 respectively
    • Children over 21 years are covered up to 25 years with proof of schooling.
    • Premiums are based on the age of the applicant
    • For any additional child over the family size of 8 an additional premium of Kshs 2,500 Kshs.2,000 and 1,500 respectively

  • Benefits

    • Pre-existing, chronic conditions and cancers, on full disclosure at the time of joining and subject to a 90-day waiting period, will be covered but limited to 50% of the impatient limit.
    • Newly diagnosed chronic conditions will be covered in full within the inpatient benefit.
    • HIV/AIDS conditions will be covered 50% of the inpatient limit subject to a waiting period of 90 days.
    • Maternity and pregnancy-related conditions, normal delivery – Kshs. 10,000. Subject to a 12 months waiting period.
    • Cesarean section between Kshs. 30,000 and 20,000 subject to a 12 months waiting period.
    • Daycare surgery (subject to specific pre-authorization)
    • Inpatient non-accidental dental and optical cover between Kshs. 50,000 to Kshs. 15,000 per family depending on the option chosen.
    • Annual pap smear & prostrate test for the couple.
    • The accidental death of the principal member & spouse with a limit of between Kshs. 300,000 & Kshs. 100,000.
    • Accidental permanent disability of the principal member & spouse with a limit of between Kshs. 300,000 & Kshs. 100,000
    • Last expense cover per family with a limit of Kshs. 50,000, 30,000 or 15,000 (the last expense cover is payable on the first death of any of the declared nuclear family members).
    • 24-hour emergency/helpline.

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Co-operative Bank is Regulated by the Bank of South Sudan.

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